- Orders are dispatched within 24 working hours.
- It takes about 4-5 working days for the order to reach you once dispatched.
- Return pickups are provided depending on the serviceability of your pin-code by the shipping provider.
- Returns take about 5-6 working days to reach us once picked up from your place.
- Once the returned pieces are received, your requested piece or credit will be shipped/issued in 2 working days.
- We do not provide bank refunds on any product once sold. You can only exchange it for a different size of the same product.
- Shipping charges of INR 100 for each of the garment requested for return will be deducted.
- Refunds are only allowed if the product is wrongfully delivered, i.e. product doesn’t match the item in the order confirmation, or if it has a genuine quality/manufacturing defect.
- Pieces purchased on sale, discount, credit note and offers are not eligible for returns.
- The value of the returns would reflect in the customer’s store credit and not bank or source of payment.
- Credit note issued is valid for a period of 6 months from the date of purchase.
- Request for returns should be placed within 7 days from the date of delivery.
- Request for exchange should be placed within 7 days from the date of delivery.
- You can place your exchange/credit request by clicking here
- Any item once exchanges could not be exchanged twice.
- If a piece is exchanged once, it cannot be returned or exchanged the second time.
- Exchange is only possible for size of the same product and not with other item.
- If the requested product is out of stock then we’ll issue a credit note for the same