- Orders are dispatched within 24 working hours.
- It takes about 4-5 working days for the order to reach you once dispatched.
- Return pickups are provided depending on the serviceability of your pin-code by the shipping provider.
- Returns take about 5-6 working days to reach us once picked up from your place.
- Once the returned pieces are received, your requested piece or credit will be shipped/issued in 2 working days.
- We do not provide bank refunds on any product once sold. You can only exchange it for a different size of the same product.
- Shipping charges of INR 100 for each of the garment requested for return will be deducted.
- Refunds are only allowed if the product is wrongfully delivered, i.e. product doesn’t match the item in the order confirmation, or if it has a genuine quality/manufacturing defect.
- Pieces purchased on sale, discount, credit note and offers are not eligible for returns.
- The value of the returns would reflect in the customer’s store credit and not bank or source of payment.
- Credit note issued is valid for a period of 6 months from the date of purchase.
- Request for returns should be placed within 7 days from the date of delivery.
- Request for exchange should be placed within 7 days from the date of delivery.
- You can place your exchange/credit request by clicking here
- Any item once exchanges could not be exchanged twice.
- If a piece is exchanged once, it cannot be returned or exchanged the second time.
- Exchange is only possible for size of the same product and not with other item.
- If the requested product is out of stock then we’ll issue a credit note for the same
(Please note that like most brands, our products are photographed professionally under controlled lighting. Colours tend to be perceived differently depending on factors such as shot angles, lighting, background tones and colour temperatures. As a result, prints and colours may vary. Nevertheless, we strive to match the tones as close to the original product colours as possible.)